No show / late arrival policy

In an effort to maximize the time your physician spends with you and minimize your wait time, we have made changes to our No-Show and Late Arrival Policies as follows.

No show policy

It is important that you keep scheduled appointments. Appointments that are canceled or rescheduled at least 3 hours before the appointment time may be counted as a missed appointment/no show.

• First occurrence – Patient/parent will receive a letter advising of our policy.
• Second occurrence – Patient/parent will receive a 2nd letter and a $25.00 no show fee assessment
• Third and subsequent occurrences – May result in dismissal from practice and additional $25 no show fee

Late arrival policy

Patients arriving more than 10 minutes late for a scheduled well visit or office visit appointment will be rescheduled for another day.

Patients arriving more than 10 minutes late for a same day sick appointment will be worked in and seen as soon as the schedule allows.