No show / late arrival policy
In an effort to maximize the time your physician spends with you and minimize your wait time, we have made changes to our No-Show and Late Arrival Policies as follows.
No show policy
It is important that you keep scheduled appointments. Appointments that are canceled or rescheduled at least 3 hours before the appointment time may be counted as a missed appointment/no show.
- First occurrence – Patient/parent will receive a letter advising of our policy.
- Second occurrence – Patient/parent will receive a 2nd letter and a $25.00 no show fee assessment
- Third and subsequent occurrences – May result in dismissal from practice and additional $25 no show fee
Late arrival policy
Patients arriving more than 10 minutes late for a scheduled well visit or office visit appointment will be rescheduled for another day.
Patients arriving more than 10 minutes late for a same day sick appointment will be worked in and seen as soon as the schedule allows.