Home > Patient Tools > No Show / Late Arrival Policy

No show / late arrival policy

In an effort to maximize the time your physician spends with you and minimize your wait time, we have made changes to our No-Show and Late Arrival Policies as follows.

No show policy

Effective January 1, 2013, we will implement a “no-show” policy which will affect all patients who do not keep their scheduled appointment or who cancel an appointment with less than a 24-hour notice.

  • First occurrence – Patient/parent will receive a letter advising of our policy.
  • Second occurrence – Patient/parent will receive a 2nd letter and a $25.00 no show fee assessment
  • Third and subsequent occurrences – May result in dismissal from practice and additional $25 no show fee

Late arrival policy

Patients arriving more than 10 minutes late for a scheduled well visit or office visit appointment will be rescheduled for another day.

Patients arriving more than 10 minutes late for a same day sick appointment will be worked in and seen as soon as the schedule allows.